Privacy Policye

Last updated: 7 November 2024

Important Privacy Information

At GetPilates.app, we are committed to protecting your privacy. This Privacy Policy explains what personal data we collect when you use our website and app, how we use and share that data, and your rights regarding your personal data.

1. Categories of Personal Data We Collect

Data You Provide Directly to Us

Identifiers: Name, email address.
Questionnaire Data: Age, height, weight, fitness goals, fitness level, and other responses to our onboarding questionnaire.

Data Collected Automatically

Device Information: IP address, time zone, language settings, device type and model, operating system.
Usage Data: Interaction with our website and app, including pages visited, features used, and links clicked.

Data from Third Parties

Analytics Data: User behavior tracked via Amplitude.
Advertising Data: User behavior tracked via Facebook Pixel.

2. How We Use Your Personal Data

We use your personal data for the following purposes:

To Provide Our Service: Personalizing your Pilates program based on the questionnaire responses.
Communication: Sending you updates, notifications, and responding to your inquiries.
Analytics: Understanding how users interact with our service to improve functionality and user experience.
Marketing: Displaying relevant advertisements and measuring the effectiveness of our marketing campaigns.
Legal Compliance: Complying with legal obligations and protecting our legal rights.

We may share your personal data with the following third parties:

Service Providers

Data Storage: We use Supabase to store and manage your data securely.
Analytics Providers: Amplitude helps us analyze user behavior and improve our service.
Advertising Partners: Facebook Pixel allows us to deliver targeted advertisements on Facebook and measure their effectiveness.

Legal and Regulatory Authorities

We may disclose your data to comply with legal obligations or respond to lawful requests from governmental authorities.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the involved parties.

4. Your Privacy Rights

You have the following rights regarding your personal data:

Access: You can request a copy of the personal data we hold about you.
Correction: You can request that we correct any inaccurate or incomplete data.
Deletion: You can request that we delete your personal data.
Objection: You can object to the processing of your personal data for certain purposes.
Data Portability: You can request to receive your data in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us at contact@calips.io.

5. Age Limitation

Our service is not intended for individuals under 18 years of age. We do not knowingly collect personal data from persons under 18. If you become aware that a child has provided us with personal data, please contact us.

6. International Data Transfers

Your personal data may be transferred to and processed in countries other than the country in which you are resident. These countries may have data protection laws that are different from those of your country. We ensure appropriate safeguards are in place to protect your data.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by updating the Last updated date at the top of this Privacy Policy. We encourage you to review this Privacy Policy periodically.

8. Data Retention

We retain your personal data for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. We may also retain certain information for legal compliance or as otherwise permitted by law.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: contact@calips.io